Ir al contenido Execution Drift · 1 de octubre de 2026 · En inglés The Platform the Customer Has to Build There is a point at which a technology selection stops being a selection. → Execution Drift · 23 de septiembre de 2026 · En inglés The AI Programme I Would Not Scale In the last issue of Execution Drift, I wrote about the productivity created by AI and the question nobody owns: who captures its value once the technology changes how work is done? → Execution Drift · 16 de septiembre de 2026 · En inglés The Productivity Nobody Owns Recently, I had a conversation with a senior executive in a large digital consumer platform in the GCC about AI-enabled managed services. What caught my attention was not the technology itself, but the commercial question underneath it. Organizations are introducing AI across service desks, application support, customer operations and back-office processes. Providers are investing in automation, copilots and agents. Everyone expects lower cost, faster delivery and better service. Yet one question remains surprisingly unclear: if AI makes the provider more productive, who owns the value created? → Complexity · 3 de agosto de 2026 · En inglés Why Complexity Eventually Becomes an Execution Problem Complexity does not become dangerous because the organisation has more activity. It becomes dangerous when leadership can no longer sustain coherence across decisions, ownership and execution. → Governance · 3 de agosto de 2026 · En inglés When Governance Stops Reporting and Starts Enabling Executive Decisions Governance creates value when it helps executives see the enterprise clearly, resolve competing priorities and make decisions that execution can carry. → Execution Drift · 8 de junio de 2026 · En inglés The Distance Between Capability and Value A few days ago, I was reading a discussion about AI adoption. → Execution Drift · 26 de mayo de 2026 · En inglés Onboarding is usually where organisations discover they are no longer scaling coherently. Not because onboarding itself is complex. → Reservar una consulta (llamada de 30 minutos por Microsoft Teams; abre Microsoft Bookings en una pestaña nueva) 
